FAQ

We're currently working on revamping our style and design to better meet our customers needs. Please check back again soon for something awesome!

We are currently running a special which offers quantity discounts. Simply put, if you purchase more, you save more. This is a site wide offer, meaning you can mix and match any products on our store and you'll receive the discount. For example, you can purchase 1 x item one and 1 x item two, and you'll receive 10% OFF your entire order. Purchase 3 products, and you receive 15% OFF your entire order, etc. The sales chart can be seen below:

If your item comes in different colors/variants, please choose the appropriate variation, as well as quantity, before clicking "Add to Cart". From there, you will be directed to the Cart page where you can review your order and proceed to checkout.

Please email us at support@drapberry.com with your questions/concerns and one of our awesome colleagues will get back to you within 24 hours.

If you would like to make any changes, please let us know ASAP after ordering. Once your order has been processed, we cannot make any changes to the order.

We regularly send promotion codes, discounts, and other offers to subscribers of our newsletter. See our home page to subscribe today.

We 100% do not (nor will we ever) sell our customers information of any type. Emails are strictly for follow-up, and to send our valued customers newsletters of our promotions and coupons for discounts.

Drapberry ships goods worldwide and you can enjoy insured shipping on every order.

Our current special offers Free Shipping worldwide. This offer will last until November 30th.

Please allow 3-7 Business Days for order processing and shipping time due to high demand.

Please allow 7-17 Business Days for order processing/shipping due to high demand.

We offer the best buyer protection and customer satisfaction. Our shipping service is insured so if you have any problems, please contact us at support@drapberry.com.

We will send you the respective tracking number once your order has been shipped. You can track your order on our website (Order Tracking tab on the main header).

Absolutely, we don’t keep any of your credit card information. It’s all processed either by PayPal or by our reputable third-party credit card processor, Stripe, who handles billions of dollars every year (your choice). Drapberry uses the latest generation industry SSL encryptions to protect all of your details.

We accept Visa, MasterCard, Discover, American Express, JCP, Diners Club, Amazon payments, Venmo, and PayPal.

We accept the following payments: U.S. Dollar, British Pound, Euro, Canadian Dollar, and Australian Dollar. We will introduce new currencies to our store in the coming weeks. You are able to adjust the currency in real time while shopping (top right-hand corner).

We offer a 30 day (from the date you receive the product) return policy. Please refer to the Refund Policy page for more info. To be eligible for a return, your item must be in the same condition that you received it, and in the original packaging.

We will process returns within 24-48 hours of receipt of the product and will notify you once complete.

If you need to exchange your item for a different type/color, send us an email at support@drapberry.com and we can provide more information.